Resilence: let's start again from where we never stopped
"The challenge ahead of us is very tough, but we have emerged stronger from all the other crises we have faced, and this time, despite the most serious emergency since the second post-war period, we will do the same again."
Giuseppe Bono - Fincantieri CEO
The epidemiological phenomenon of the Coronavirus has also seen our Company committed to taking all useful measures to prevent and contain any possible contagion within our sites and production facilities. The protection of employees has been the top priority.
employees in smart working
surgical face masks purchased
ppe distributed every day
body temperature checks every day
business trips vs same period in 2019
RETURN OF EMPLOYEES TO CHINA
During the last week of January 2020, before similar instructions were received from the institutional bodies, seconded and/or posted workers to China were ordered to return home. They were placed in fiduciary quarantine in their places of residence for a period of 15 days before their return to work in Italy.
EMERGENCY CONTROL ROOM
The Company immediately set up a Crisis Management Team at a central level, to which the following tasks were assigned:
- constantly monitor the development of COVID-19-related issues;
- coordinate, in agreement with the Managers of each Production Site, timing and scope of interventions;
- make operational, on the basis of indications from the competent Authorities at national and/or regional level, the measures progressively identified to protect the health of the workers and community;
- prepare a contingency plan to be put in place in the event a case of COVID-19 is reported (Fincantieri employees or third parties). The plan, elaborated immediately, provides, with the involvement of the local Health Authorities and information to the Workers' Representatives, the following steps:
- identification of the people in closest contact with the person concerned;
- identification and segregation of the areas where the person concerned has worked until sanitation has been carried out;
- ban and/or segregation of the common rooms (changing rooms, canteen, goods lifts, lifts, etc.) used by the person concerned until sanitation has been carried out.
COMMUNICATION AND TOOLS ACTIVATED
To facilitate communication and access to constant updates from official sources, the following were activated:
- an Intranet page on which documents and videos with good practices to be adopted to limit the risks of contagion were made available;
- a constantly operational phone number and a dedicated email address that employees can use to request information and obtain feedback on any questions, including medical issues;
- an internal communication addressed to all personnel, sent by email, put on the notice boards and inserted on the home page of the company intranet, reported that the crisis unit had been formed and provided precise information on the rules of conduct given by the competent Health Authorities.
THE SUSPENSION OF PRODUCTION ACTIVITIES
Fincantieri was one of the first Italian groups to decide and suspend its production activities at the Group's Italian sites as early as March 16 2020, extending the use of smart working to all professionals for whom it was compatible.
As a further sign of the Group’s focus on and proximity to employees, during this period a number of initiatives in terms of training were put in place:
- launch of a month-long online English course for all employees through the interactive platform of EF Education First, the company’s language training partner for several years. The course provides access to over 2,000 hours of General English, Business Skills and Industry-specific training content;
- organization of a cycle of three webinars in collaboration with the MIP - Graduate School of Business, on the theme “Working remotely in the time of COVID-19” addressed to all managers leading smart-working resources. The training objective was to speed up response and adaptability to change, encourage the development of a new style of leadership in order to be effective and efficient in remote work and stimulate a reflection on new challenges that may arise and prepare for “afterwards”.
Furthermore, the Company has taken steps to provide continuity to the training and development activities in place and planned by reviewing and redesigning them, so that they could be used remotely via the different platforms available while maintaining high quality.
Finally, Fincantieri ensured continuity of training also in the context of consolidated collaborations with universities and technical colleges, thanks to the willingness of Fincantieri managers who have reorganized their teaching and testimonials to make them available remotely.
SUPPORT FOR EMPLOYEES AND THE COMMUNITIES
In order to provide greater support to people, Fincantieri has taken out insurance cover specifically designed for the COVID-19 health emergency. It is for all employees and those of the allied companies in the industry (which have joined on a voluntary basis), and it provides both compensation for hospitalization and convalescence, and post-hospital care services, in order to facilitate the road to recovery and management of the main aspects of family life.
Furthermore, Fincantieri has contributed to the management of the emergency through:
- Donations to the Department of Civil Protection and health facilities in Italy and abroad in the territories where we have our offices and shipyards, for the purchase of medical equipment and materials to manage the emergency situation.
- Donation to the Caritas Italiana campaign “Coronavirus Emergency: the practicality of charity”, in support of soup kitchens, as part of the Company’s Christmas gifts.
- Donation to the Caritas of the Archdiocese of Genoa for the purchase of food parcels and shopping vouchers for people and families hit hard by the pandemic and with no economic support so that they can simply meet their basic needs.
Since 20 April 2020, the Company has been implementing a recovery plan characterized by marked gradualness and staggered over six weeks. It identifies ways to reduce attendance through differentiated entrances, shifts, flexible working hours and smart working.
In order to reduce the risks of contagion, every site has carried out the following actions:
- delivery of information material summarizing the rules of conduct to follow;
- generalized temperature screening when entering the sites;
- mandatory use of surgical masks for all the people entering and operating into any Production Site;
- the installment of special disinfectant dispensers;
- the intensification of the frequency of sanitation measures in common areas;
- the spaced-out access to changing rooms and stratagems for accessing to Company canteens, consequently modulating provision of the relevant service; and for ways to provide the service;
- ban on using hot beverage vending machines.
In September 2020, it was judged appropriate to identify new measures, in addition to those already in place, to reinforce the action of combating and containing Coronavirus infection, through constant monitoring of the phenomenon at individual sites. With this in mind, a model has been identified to manage the phenomenon in the medium/long term, which provides for structured forms of collaboration with the Health Authorities of the various territories. With minimum differences between the different shipyards, the model requires performing a given number of rapid tests each week and based on the epidemiological trend of the contagions in order to keep the situation constantly monitored.
Furthermore, during the summer, an internal survey on the Company’s emergency management, involving all employees and achieving a response rate of 77%, revealed a level of satisfaction with the Company’s efforts of 91%.